How it works
As a member of the eXcesS Capacity marketplace, you may be a Buyer, a Seller or both. As a Seller in the marketplace you may list products and services for rent and sale. There are no fees to join the marketplace, to browse marketplace listings as a Buyer or to list items as a Seller. The marketplace charges a 10% fee, plus PayPal's or Stripe's transaction fees, to the Seller when an item rents or sells.
Click this link for an example of how fees work in a typical Buyer/Seller transaction.
B. Sign Up and Join
Click the Menu icon at the top left of this page (mobile devices only), then click the "Sign Up" link, create your eXcesS Capacity marketplace account via Facebook or by creating a user name and password, verify your email address.
C. Verify Your Business Credentials
After you sign up, the eXcesS Capacity Administrator will email to you a link to a form where you may enter your business credentials. After reviewing and approving your business credentials the Administrator will update your account to allow posting of list items. You will also receive an email with your Member ID, which is required to post listings to the marketplace. There is one Member ID per business, so if you have others in your business registered as eXcesS Capacity members, then they share the Member ID for your business.
D. Connect Your Marketplace Account to Your PayPal and Stripe Accounts
To authorize purchases or rentals as a Buyer and to receive funds as a Seller you must connect your marketplace account to one of the following
- a PayPal account
- a Stripe account
- both a PayPal account and a Stripe account
Visit your account settings page, click on the "Payments" link and follow the instructions.
If you do not have a PayPal account, click this link to details on how to create your free PayPal business account.
If you do not have a Stripe account, click this link to details on how to create your free Stripe business account.
PayPal and Stripe Payment Processing Workflow
Sellers have 2 options in how and when they receive payments when selecting either PayPal, Stripe or both as their payment provider(s).
With PayPal a Seller receives payment, less the eXcesS Capacity administration fee + PayPal's transaction fees, from the Buyer when the Buyer's payment is authorized before the Seller's product or service is exchanged with the Buyer.
With Stripe a Seller receives payment, less the eXcesS Capacity administration fee + Stripe's transaction fees, from the Buyer when the Buyer marks the transaction as completed after the Seller's product or service is exchanged with the Buyer.
Click this link referencing "providers" instructions for details.
E. Post a Seller Listing
Click this link to complete a survey, which helps you itemize the underutilized resources in your business, and an eXcesS Capacity representative will contact you to help you in posting your Seller listing(s). Otherwise, click this link to access a list of resources you might consider listing.
Log in to your marketplace account, click on the "Post a new listing" button, click on the "Testing Area Only" category, click on the appropriate subcategory and click on the appropriate listing type. Enter information regarding your product or service.
Click this link for a description template to be copied, pasted and updated into the body of the "Detailed description" entry field when creating or updating a Seller listing in the eXcesS Capacity marketplace.
You are required to enter your eXcesS Capacity Member ID, which the eXcesS Capacity Administrator sent to you after you joined the marketplace.
Upload at least 3 high quality photos. When accessing the marketplace from your smartphone, most smartphone applications will enable you to take photos and upload them directly.
Click the "Save Listing" button.
After reviewing and approving your listing, the Administrator will relocate your listing to the appropriate listing category and subcategory. For example, from "Testing Area Only" to "Equipment and Machines" category and "Cranes" subcategory.
F. Browsing and Searching the Marketplace
You may browse marketplace listings by
- Selecting the applicable listing type from the dropdown menu on the left of the page.
- Clicking on the category and subcategory links on the left of the page.
You may filter your marketplace search criteria by
- Entering your search keywords and/or location information into the keyword and location fields in the search bar at the top of the page. For example, if you only want to search listings for a particular member, type the Member ID into the keyword field of the search bar and click the search icon. To perform another search be sure to clear your entries and click the search icon.
- Clicking on one or more checkboxes and/or other controls and clicking the "Update view" button on the left of the page. Be sure to reset controls and click the "Update view" button to reset the filter. Clicking the eXcesS Capacity logo at the top left of any page clears all filter settings.
Click this link for more information on how Sharetribe's search function works.
G. Share Listings on Social Media
At the bottom of each listing click on the buttons to share the listing via social media to Facebook and Twitter. This broadcasts the listing to a larger audience increasing opportunities for locating an interested Buyer. If you are aware of a business that could use the list item, then forward to them a link to the listing via social media.
H. Tell Us What You Want
Click this link to access a form where you may tell us what products and services your business wants either to rent or buy. You must be a member of the eXcesS Capacity marketplace to submit your request. After you submit the form, you'll be emailed a confirmation message with a "Wanted Tag ID" and a link to your request posted in the marketplace. Prospective Sellers may then view your request and post one or more Seller items matching your requirements. You may then contact Sellers directly.
I. Post a Business Process
Members may post a Business Process, listed in the "Business Process" category, containing zero or more links to Seller list items ordered sequentially. Authors of a Business Process set a fee for providing additional products and/or services, oversight, consultation and management of the process.
For example, Steven defines a business process that includes these 2 Seller list items
- I.1. Receiving inventory, unpacking, quality inspection and storing product in a local warehouse.
- I.2. Picking, labeling and packing product.
For an additional fee Steven with proper notification will work with the Seller(s) and using his truck will guarantee delivery within a 50 mile radius of the warehouse location.
Kim, also a member of the eXcesS Capacity marketplace, posts a business process in which she utilizes the services of the Seller of I.1. in combination with Fulfillment By Amazon. For this she charges a fee for monitoring the entire process.
---More Detailed Workflow Information---
Click this link to access a spreadsheet detailing workflows within XSCapacity.
Click this link to contact us if you have any questions.